Privacy Policy

 

​Effective Date: August 17, 2026

 

​This Privacy Policy describes how our mattress retail business collects, uses, and discloses your personal information when you visit our website, use our in-store QR codes, or make a purchase from our physical showroom or online store.

​1. Information We Collect

​We collect personal information that you voluntarily provide to us when you make a purchase, apply for financing, sign up for updates, or contact us. This may include:

• ​Contact Information: Name, billing address, shipping address, email address, and phone number.

• ​Transaction Details: Details regarding the products you purchase, delivery notes, and order history.

• ​Financing Data: If you apply for alternative payment methods or lease-to-own options, your application and financial details are processed directly through the respective secure lender portals in accordance with their privacy practices.

​2. How We Use Your Information

​We use the information we collect to operate and manage our retail business effectively, including:

• ​Processing and fulfilling your mattress orders and drop-ship deliveries.

• ​Managing customer service inquiries, warranty support, and our 7-Day Comfort & Exchange Program.

• ​Communicating with you regarding your order status, delivery tracking, or policy updates.

• ​Preventing fraud and securing our payment gateways.

​3. Sharing of Information

​We do not sell or rent your personal information to third parties. We share your information only with trusted third-party service providers necessary to run our business, such as:

• ​Fulfillment & Logistics Partners: Freight carriers and drop-ship suppliers required to deliver your mattress.

• ​Payment Processors & Lenders: Secure payment gateways and financing providers to process transactions and manage financing applications.

​4. Data Security

​We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

​5. Your Choices and Rights

​You may contact us at any time to:

• ​Update or correct your personal contact details.

• ​Request to opt out of any marketing communications.

​6. Changes to This Privacy Policy

​We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted directly on this page with a revised effective date.

 

​If you have any questions or concerns about our privacy practices, please contact us through our showroom or customer support channels.

​

Mattress Stores LLC

810-744-9929